Orders & Customer Account

Our offer is exclusively for businesses (§ 14 BGB) operating as resellers/dealers. If you are interested in a partnership, please register with us as a dealer at
Please provide your VAT identification number.

Companies can register via this link. Please note that your registration will be reviewed after submission. This may take up to 48 hours.

You currently do not have access to your account because you have forgotten your password or it is recognized as invalid - here
You can request a new password.

Please contact us at contact(at)biztech-distribution.eu if you require a project proposal with a binding period. Our pre-sales
We will gladly assist you if you require items that are not (yet) listed in the catalog.

Returns & Complaints

No, there is no statutory right of withdrawal. Exceptions are made for incorrectly delivered items or defective goods. Should we, as a gesture of goodwill, accept a return, we will charge €30 for goods valued under €200; otherwise, the price will be agreed upon.

Visible defects must be reported within 7 days of receipt. Please report the defect, such as a faulty device, by email to: support(at)biztech-distribution.eu.
Please refer to the information under Support & RMA .

Please send items only to the address specified in the RMA authorization (see Support & RMA ) . We do not accept collect shipments to our office address.

The customer bears the shipping risk. We recommend using insured shipping with tracking.

Contact & Support

You can reach us:

  • Email: support(at)biztech-distribution.eu
  • Telephone: +49 30 220121411
  • Service hours: Weekdays Mon-Fri, 8:00 am to 5:00 pm
  • Or soon via chat function.